What to Do if You Experience Property Damage and Need to File a Claim

We understand that experiencing property damage can be a stressful and overwhelming situation. We want to assure you that we are here to help you through the process of filing a claim and getting your property restored as quickly and efficiently as possible.

First and foremost, your safety is our top priority. If your property damage is severe, please call emergency services immediately. Once you and your loved ones are safe, it’s important to take the necessary steps to document the damage and begin the claims process.

Here are some tips on what to do if you experience property damage and need to file a claim:

Contact your First Baldwin agent

As soon as possible, contact your First Baldwin Insurance agent to report the damage and begin the claims process. Your agent will guide you through the necessary steps and answer any questions you may have.

Document the damage

Take photos and videos of the damage to your property, both inside and outside. Make a list of damaged items, including their estimated value and when they were purchased. Keep any receipts, invoices, or other documentation related to the damaged items.

Secure the property

If it’s safe to do so, take steps to prevent further damage to your property. Cover broken windows, tarp damaged roofs, and move any undamaged items out of harm’s way. Keep any damaged items that may be needed for inspection by your insurance adjuster.

Keep records

Keep a detailed record of all communication with your insurance company, including the date, time, and name of the person you spoke with. Keep any paperwork or documentation related to the claim in a safe and easily accessible place.

Be patient

While we understand that property damage can be a stressful experience, it’s important to remember that the claims process can take time. Your insurance adjuster will need to inspect the damage, review your documentation, and assess the cost of repairs or replacement. We will work diligently to ensure your claim is processed as quickly as possible.

At First Baldwin Insurance, we are committed to providing our customers with exceptional service and support, especially during times of hardship. We hope that these tips will help you navigate the claims process with confidence and ease.

If you have any questions or concerns, please don’t hesitate to reach out to us. We are here to help you every step of the way.