Creativity at Work
We are rolling out an agency branded app for iOS and Android. As such, we wanted our insurance agents and account managers to familiarize themselves with the app, its interface, and what it can do to help the customer.
So, how did they do it?
By having a contest!
The rules were simple. Splitting into two teams, agents versus account managers, each team worked together to create a presentation that illustrated the features and virtues of the app. This required downloading the app, using the app and researching the app. Points were awarded for accuracy, knowledge and creativity.
Needless to say, creativity was a winning factor in each presentation.
Though we had fun, this creative exercise served a purpose. Our agents and account managers know the app inside and out and are able to help and assist its users in any way, shape or form. We are not only utilizing new techniques and technology, but are fully embracing the future of mobile technology as means of staying connected.
So what does the app do?
In as few words as possible, it is the most direct connection to your local agency.
With the app, you can call your agent or account manager at the touch of a button, notify us to add a home or auto to your policy in a flash, get instant access to billing and claims centers, quickly fill out accident reports, keep your policy info on file and on hand at all times, and get instant updates from
First Baldwin Insurance.
Pretty cool, huh?
We are so excited and can hardly wait to offer this amazing new service to our customers.
First Baldwin Insurance